Motivation & Morale: Not One in the Same
Whether it's personal fulfillment, enjoyment, the
challenges, or simply for love of the job, every
person has their own reason for working, which
is just as individual as they are. Even though
our bottom line comes down to the compensation,
employees are demonstrating the need of wanting
something more from their work each and every day.
Employee motivation and morale are core fundamentals
of establishing a positive work culture. Many managers
have realized how motivation and morale can easily affect
the areas of performance, employee retention and even
their customers! One of the oldest definitions of
management is "getting things done through others",
and your employees are a major group of those 'others'.
However, while many managers recognize their role in
motivation and make an effort in implementing an incentive
program to recognize employee performance, most take
the leap with the thought that motivation and morale are one
in the same. This can create and result in a frustrating
experience for both the manager and their employees.
Regardless of the industry or organization, the foundation
begins with understanding the difference between motivation
Motivation (incentive, inspiration, drive, enthusiasm)
Motivation can be defined as a reason for engaging
in a particular behavior. In the workplace, this can
also be understood as...
- What makes people willing to work beyond the boundaries of their job description
- Enthusiasm, interest, or commitments that make someone want to go 'above and beyond'
Morale (confidence, self-esteem, spirits, drive)
Morale is regarded as the spirit, or tone of an
organization, relationships, changes, and other elements.
This feeling relates to their comfort, satisfaction,
happiness, and can also be defined as...
- Level of confidence or optimism felt by a person or group of people
- One's overall attitude towards their job
Think of some of the most motivated people you've worked
with; it's a safe bet that they felt upbeat and positive
toward their work, which explains a high morale. Now think
about those you know who have very little or no passion for
their line of work. Are these people motivated to put more
effort into what they do? Of course not! Workers with low
morale won't be high performers. Until you remove the cause
of their low morale, your attempts at motivation will fall flat.